IT Support Certifications For Engineers That Will Be Essential in 2022

IT Support Certifications

In the field of IT support, many IT professionals find the certification selection process complicated due to the large number of certifications available. We selected the most widely recognized and sought-after credentials to simplify the process. The following list highlights some of the highest-paying, specialized, and entry-level certifications available today.


Obtaining an entry-level IT certification can provide aspiring professionals with access to the IT industry without previous education or experience. These credentials provide a combination of foundational and specialized training, which may enable candidates to change careers and lead to more advanced training and credentials in the future.

Certifications from Google can prepare you for jobs in IT that are in demand

IT support is a challenge for both small businesses and large organizations because it involves troubleshooting and problem solving to keep computers and networks running smoothly while providing excellent customer service.

  1. Database administrator
  2. IT specialist
  3. Tech support specialist
  4. Systems analyst
  5. Network engineer
  6. Help desk technician
  7. IT support specialist
  8. IT technician
  9. Computer user specialist
  10. IT assistant
Let us see the top IT Support Engineer certifications list –
  1. Google IT Support

  • Time to complete: Approximately six months
  • Cost: $39/month
  • Exam required? No

Aimed at preparing graduates for entry-level IT support positions, this course offers participants the tools and skills to troubleshoot, debug, and install programs. Participants will also learn about Linux and domain name systems as well as cloud computing. Previous knowledge is not required for this course.

This program provides you with the skills to obtain an entry-level position in IT support, regardless of your previous experience.

You’ll learn about:

  • Customer service and troubleshooting
  • Networking
  • The operating system
  • System administration
  • Security


  1. Google IT Automation with Python

  • Time to complete: Approximately eight months
  • Cost: $39/month
  • Exam required? No

With this certificate, aspiring IT support professionals will learn how to write Python scripts for automating IT solutions. As well as Git and GitHub, the class will cover IT resource management, troubleshooting, and debugging. This course requires no prior knowledge.

The advanced program builds on the foundations learned through the basic IT program to prepare you for the next step in your career.

You’ll learn about:

  • Python programming
  • IT automation
  • Troubleshooting & debugging
  • Testing in Python
  • How to set up your developer environment


  1. Cisco Certified Network Associate

  • Time to complete: Eight days + 120-minute exam
  • Cost: $300
  • Exam required? Yes

Designed for aspiring IT professionals, this certification provides participants with knowledge of Cisco network components, IP services, and security. A candidate with experience with Cisco solutions and an understanding of network fundamentals will often have a strong grounding in IP addressing.


  1. Microsoft Technology Associate — IT Infrastructure certifications

  • Time to complete: Varies
  • Cost: $127
  • Exam required? Yes

Microsoft Technology Associate certifications cover areas such as operating systems, networking, Windows server administration, and security. A career in IT support and administration can lead to a career in desktop, cloud computing, or server administration. It is highly recommended that candidates take each exam with a clear understanding of the major concepts and fundamentals.

FAQs on IT Support Engineer Career Opportunities

How does IT support work?

A variety of organizations rely on technology, from businesses to nonprofits to government agencies. There is always a problem with computers, systems, or phones. When that happens, we need experts to repair them. When a piece of technology fails, IT support is all about troubleshooting, identifying the problem, and providing great customer service along the way. Among those responsibilities are setting up computers within an organization, monitoring computer systems, and troubleshooting whenever problems arise. You can find IT jobs in an array of organizations across many industries whether you work in person or remotely.

What is it about IT that makes people want to start careers in it?

This field has an extremely high potential for growth and entry-level jobs in IT provide an average wage of $55,000. Over 86,500 entry-level IT support jobs were available in the United States in 2020, and jobs in this field are expected to grow 8% between 2019 and 2029. The rate is higher than the national average for other occupations. You will be able to secure an entry-level position with basic IT skills, and from there, you will have endless opportunities. By stacking these skills, it is easy for a student after receiving a baseline level of knowledge from the Google IT Support program to gain more advanced skills.

Can you tell me what skills are in demand and what the career outlook is for IT support?

Since the last decade, technology skills have become increasingly in demand. According to a 2017 report by the Brookings Institution, employment in high-level digital content more than tripled from 2002 to 2016. As a result of digitization, hundreds of new careers have been created, says the think tank in its report, such as solution architect, cloud services specialist, and app developer. According to the report, one out of three new jobs created since 2010 required high-level digital skills.

The COVID-19 pandemic is likely to drive these trends at an increasing rate, as employers report greater digital adoption, which creates an increasing demand for IT support skills. Companies are looking for workers with security skills about 40% of the time, and database/information management skills about 38% of the time, according to industry group CompTIA. Three-fourths of companies are seeking employees with PC support qualifications, 33% are seeking warehouse or backup workers, and 31% need workers with networking expertise.

IT support skills enjoy a rosy career outlook as a result of all of this. According to the Bureau of Labor Statistics, the computer support specialist job will grow by 8% over the next decade, twice as fast as the average growth rate of all occupations. 67,300 computer support specialist jobs will be created between 2019 and 2029, according to the organization.

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